Terms and Conditions

By ordering items through rb-cafe.com, customers agree to all T&Cs below as designed by BTW doo, the parent company of RB Cafe.

Customer orders will be processed within 2-3 business days from reception, provided that the customer payment has not been declined by a third payment processing party (i.e Stripe or Paypal).

Customer orders are shipped via the mailing service offered by the Slovenia Post office, and always include a tracking number, which can be mailed to the customer upon request to the email: info@rb-cafe.com. 

Order cancellation and return shipments will be subject to a store refund for the full value of the merchandise, provided it is returned unopened, unused and within 30 days of online purchase. 

The store refund will cover the value of the merchandise minus the value of shipping which remains the customer cost, and will be processed within 5 working days from reception of the merchandise back to our store.

R&B Cafe and its parent company BTW doo decline all responsibility for unclaimed products that would not be claimed by their customers within the timeframes set by their country operating postal services (usually postal services will keep customer mail for 15 days, depending on the country and then return it to the sender if customer has not claimed his / her mail) ). Those unclaimed packages will notsent back to the customer and will not be reimbursed by R&B Cafe.